Terms and Conditions & Privacy Policy

Frequently Asked Questions (FAQs)

1. What is Noqta Platform?

Noqta is an electronic platform that provides a number of services for content creators, such as packages in production, creativity, marketing, and many other topics related to the content industry.

2. How can I register on Noqta Platform?

Go to the website noqta.tv, choose "Create a New Account," fill in all your personal details (name, email, password, date of birth, etc.), and complete all required fields so we can display opportunities that suit your passion on your personal homepage.

3. How can I watch courses after subscribing?

You can access the platform from all browsers, including Google Chrome, Safari, and Firefox, as well as from mobile phones, iPads, or any other device you prefer.

4. What should I do if I face a technical issue?

If you face any technical problem (such as "subscription not activated despite payment being deducted"), please contact us directly via email at info@noqta.tv and attach a screenshot for clarification.

5. What kind of opportunities does Noqta provide?

We publish opportunities aimed at helping youth start their careers and develop their skills, especially in the field of social media. These opportunities target all age groups worldwide. We also provide participants with a "Certificate of Completion" once they finish a course.

6. Can I offer a course on your website?

Yes, you can send your information and the course details you wish to provide to info@noqta.tv

7. Shipping Policy

After completing the payment process, the selected course will appear under "My Courses" in your personal page.

8. Products/Services

Educational and training courses in the field of content creation, with each course containing a description box that outlines its details.

9. Cancellation and Refund Policy

Please note that refund and cancellation policies may vary depending on the service and payment method. At Noqta, we take the Terms of Use and Honor Code seriously, and we are not obligated to provide refunds to users who violate these policies or company rules, even if the request is made within the designated refund period. Likewise, we do not provide late refunds to learners who fail to pass a course or are dissatisfied with their results.
One-Time Purchases:
Refunds are not given if the learner is dissatisfied with the content, style, or delivery method of the course. Enrollment fees are considered final once payment is complete, provided the course is available as described.
Refunds may be given if the learner purchased a bundle but could not access the content, or there was a duplicate payment was processed and charged twice. In these cases, the learner must provide proof of the issue for verification. A full refund is possible within 14 days of payment unless the learner has already received a certificate of completion.
Bundle Subscription Policy:

Each purchased bundle includes a one-year subscription from the purchase date. After expiration, renewal requires a fee equal to 15% of the original bundle price at the time of purchase. Subscriptions do not auto-renew. Renewal requires manual action by the user.
By completing payment, you agree to use a valid payment method. If your method fails but you still gain access, you must pay the full amount within 30 days of notice. Otherwise, Noqta may suspend or disable access.

10. Exchange Policy

Courses cannot be exchanged for other courses after payment.

Privacy Policy for Users

Noqta Platform respects your privacy and is committed to protecting your personal data. You can review the terms of the Privacy Policy below to learn more.
The Privacy Policy explains the basis on which we will collect and use your data and personal information while ensuring complete confidentiality. By using the Noqta Platform and benefiting from the available services, you agree to this policy.
The user is required to provide accurate information when registering and bears full responsibility for any false or misleading information submitted.
  • 1. Age-Related Matters (Minors):
    • We do not knowingly collect personal data from users under the age of 13. If you are a minor, you may only use our services with the involvement of a parent, guardian, or legal custodian. By registering, the user confirms that the information provided regarding their age is accurate and truthful. If a minor provides false information to access the platform, responsibility lies with the user, their parents, and their legal guardian. Noqta Platform assumes no liability for any consequences or damages resulting from false or misleading information submitted during registration.
  • 2. Information Collection:
    • We collect your personal information, such as your name, email address, and other necessary details to provide our services. Additionally, we gather information about your use of the website, including cookies and tracking data.
  • 3. Use of Information:
    • The data we collect is used to provide, maintain, and improve our services. This may include personalization, analysis, and communication purposes related to your account and our services.
  • 4. Data Sharing:
    • User data is not shared or sold to any third party unless required by law or with your explicit consent. We will only transfer your personal data if it is necessary for the services you have requested.
  • 5. Data Security:
    • We take appropriate measures to ensure that your data is processed and stored securely. This includes encryption, secure servers, and access controls.
  • 6. Cookies:
    • Our website uses cookies to enhance your experience. You can choose to accept or reject cookies, which may limit your ability to use some features on our platform.
  • 7. Changes to the Privacy Policy:
    • We may update this Privacy Policy from time to time. You will be notified of any significant changes, and your continued use of the platform after such changes constitutes your acceptance of the updated policy.

Intellectual Property Rights of Content

All content available on the Noqta Platform, including but not limited to: videos, texts, graphics, logos, educational materials, presentations, tests, certificates, and any other related works (collectively referred to as the "Content"), is the exclusive property of Noqta Platform and/or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.
Usage Restrictions:
The content is provided solely for your personal, individual, and non-commercial use.
The following actions are strictly prohibited:
  • Copying, reproducing, or redistributing the content in any form or by any means.
  • Uploading, sharing, or transferring the content to any public or private platform.
  • Using the content in group presentations, public displays, classrooms, conferences, or similar gatherings without prior written permission from Noqta Platform.
  • Sharing, selling, sublicensing, or granting others access to your personal Noqta account.
Account Integrity:
Each account is intended for the use of a single individual only. Login credentials (username, password, or other access details) must not be shared or disclosed to others. Noqta Platform reserves the right to suspend, terminate, or restrict any account suspected of being shared or used by multiple individuals.

Disclaimer

  • Noqta Platform is not liable for any temporary or permanent downtime of the website due to technical issues or circumstances beyond our control.
  • Noqta Platform assumes no responsibility for any direct or indirect damages arising from a user's reliance on information or content in an incorrect manner.
  • Noqta Platform is not responsible for any direct or indirect damages resulting from technical problems or failures in operating systems or connectivity.
  • All courses and educational materials are provided for educational purposes only and do not constitute professional advice or substitutes for specialized consultation.
  • Noqta Platform is not liable for any damages or consequences resulting from the submission of incorrect information or data.

Governing Law and Jurisdiction

These terms and conditions are governed by the laws of the Kingdom of Bahrain, and the courts of Bahrain shall have exclusive jurisdiction over any disputes arising from them.